We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to United States country.
ODA Floor Lamp
Description
Product Description
Step into a world where design meets wonder with the "ODA Floor Lamp ." Crafted with a striking glass globe that takes center stage, this lamp sits on a slender, geometric black metal frame, creating a bold and sophisticated statement. The golden glow emitted by the filament within the glass jar is a nod to the nostalgic Edison bulb, offering a warm, inviting light that enhances any contemporary or classic decor. The "Aurora Sphere Floor Lamp" is more than just a source of illumination; it's a piece of art that captures the essence of modern elegance. It's perfect for anchoring a living room, brightening a reading corner, or adding a touch of drama to your bedroom. With its sleek design and ambient lighting, this lamp is sure to elevate the aesthetics of your space.
Product Size
Size: Dia 48cm x H 140cm / ∅ 18.9″ x H 55″
Size: Dia 48cm x H 160cm / ∅ 18.9″ x H 63″
| Product Specifications | |
|---|---|
| Parameter | Value |
| Material | Metal, Glass |
| Light source | LED bulb or Edison bulb |
| Light source base type | E26 or E27 (as shown below) |
| E12 for Canada/USA | E14 for EU |
| Power | Max 40W |
| Voltage | AC 110-240V |
| Mounting | Floor |
| Environment | Indoor |
| Weight | 15kg / 33.1lbs |
| Battery | No |
| Driver Required | No |
| Finishes | Black |
| Glass Options | Clear , Grey , Amber , Light blue |
| Process | Blown glass , Baking paint |
| Control method | Push button switch (not dimmable) |
Packing size:
Dia 48cm x H 160cm Lamp body packing size: L 132cm x W 36cm x H 36cm
Dia 48cm x H 160cm lampshade packing size: L 65cm x W 55cm x H 55cm
Additional Information
| Size |
∅ 18.9″ x H 55″ / Dia 48cm x H 140cm, ∅ 18.9″ x H 63″ / Dia 48cm x H 160cm |
|---|---|
| Color |
Transparent, Grey, Amber, Light blue |
| Plug option |
US Plug |
Refund & Exchange
Return and Refund Policy
By placing an order through Lights Union you are agreeing to the terms below.
A. 30-day Return Policy
We have a 30-day return policy. You have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
B. Return Process
To start a return, you can contact us at info@lightsunion.com or call us at +86 13178680871. If your return is accepted, we’ll provide you with a return label to send the product back to our offices as well as instructions on how and where to send your package. The inspection could take around 1-7 business days. After that, you’ll receive a new product. Once we have received the product, we will refund the full amount. If items are sent back to us without first requesting, the return will not be accepted.
C. Return Method
Your option to send us your return: By Mail
D. Damaged And Wrong Products Or Issues
Damages and issues (Defective Products):
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For defective products, return shipping is free. This means your shipping fee is USD 0.00 and the re-stocking fee is USD 0.00.
For Your Responsibility (Customer Remorse):
Please inspect your order upon reception and contact us immediately if the item you purchased by mistake no longer needs or if you received the wrong product so that we can evaluate the issue and make it right. For customer remorse products, you are responsible for the actual cost of return shipping. The re-stocking fee is USD 0.00.
E. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If you need to exchange an item, please contact us at info@lightsunion.com or call us at +86 13178680871.
F. How Can You Get Your Return Shipping Label
Defective Product: Download and Print
Customer Remorse: Customer Responsibility
G. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at info@lightsunion.com or call us at +86 13178680871.
Shipping Policy
Shipping Policy
Shipping Policy for United States Orders
This policy is applicable to United States orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
A. Shipping Cost
Free Shipping On All Orders.
B. Transit, Handling & Order Cut Off Time
Generally, shipments are in transit for 3 – 7 days (Monday to Friday).
Order cut off time will be 10:00 PM China Standard Time (Shanghai).
Order handling time is 1 - 2 business days (Monday to Friday).
C. Delivery Terms
We use Standard Shipping to deliver the product.
D. Order Acceptance & Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card.
We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
E. What Happens After I Place an Order
You'll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Please check your spam folder for the confirmation email if you don't see it in your inbox.
If you don't receive a confirmation email, please email info@lightsunion.com or Call Us at +86 13178680871 with the subject line "Order Confirmation Not Received" and someone from our team will get in touch with you.
F. How Do I Check the Status of My Order
Simply track your order using the tracking number we provide you through email. If you haven't received a tracking number after 7 business days, please email info@lightsunion.com or Call Us at +86 13178680871 and we will assist you from there.
G. Change of Address
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@lightsunion.com or Call Us at +86 13178680871.
H. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
I. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
ODA Floor Lamp